Survey Life Continuing Education

SURVEY LIFE CE, INC

Privacy Policy

Effective Date: December 15, 2025 

SurveyLife CE. INC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our continuing education platform and services (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect information you voluntarily provide when you create an account, purchase courses, or communicate with us. This may include:

(a) Name and contact information (email address, mailing address, phone number);

(b) Professional credentials (license number, state of licensure, license expiration date);

(c) Account credentials (username and password);

(d) Payment information (processed securely through third-party payment processors);

(e) Course completion records and quiz results;

(f) Communications you send to us (support requests, feedback, inquiries).

1.2 Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

(a) Device information (device type, operating system, browser type);

(b) Log data (IP address, access times, pages viewed, referring URL);

(c) Course engagement data (courses accessed, time spent, progress, completion status);

(d) Location information (general geographic location based on IP address).

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

(a) To provide, maintain, and improve our Services;

(b) To process transactions and send related information (purchase confirmations, invoices);

(c) To create and manage your account;

(d) To track and record your course progress and completion for continuing education credit purposes;

(e) To generate and provide certificates of completion;

(f) To report continuing education credits to state licensing boards as required or requested;

(g) To communicate with you about your account, courses, and our Services;

(h) To send promotional communications (you may opt out at any time);

(i) To respond to your comments, questions, and requests;

(j) To monitor and analyze usage trends and preferences;

(k) To detect, prevent, and address technical issues, fraud, and security concerns;

(l) To comply with legal obligations and enforce our Terms and Conditions.

3. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including payment processing, email delivery, hosting services, customer support, and analytics. Our primary platform provider is Thinkific, which hosts our learning management system and processes course enrollments.

3.2 State Licensing Boards

We may disclose your name, license number, and course completion information to state licensing boards and regulatory authorities as required for continuing education credit reporting. By completing a course, you authorize us to report your completion to the appropriate licensing authority.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government investigations).

3.4 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.5 With Your Consent

We may share your information for other purposes with your express consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through our platform. Third-party services we use may include:

(a) Thinkific (learning management platform);

(b) Payment processors (Stripe, PayPal, or similar);

(c) Email service providers;

(d) Analytics services (Google Analytics or similar).

5. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Course completion records and continuing education documentation may be retained indefinitely to support verification of your continuing education credits by licensing authorities. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. YOUR RIGHTS AND CHOICES

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes, and course completion records may be retained for continuing education verification purposes.

7.2 Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those messages. Even if you opt out of promotional communications, we may still send you transactional messages related to your account and purchases.

7.3 Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. This may affect your ability to use certain features of our Services.

7.4 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our Services do not currently respond to DNT signals.

8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories and specific pieces of personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information (note: we do not sell personal information). To exercise these rights, please contact us using the information provided below.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

10. INTERNATIONAL USERS

Our Services are hosted in the United States and are intended primarily for users in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to the transfer of your information to the United States, which may have different data protection rules than your country.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Survey Life CE, INC.

Email: [email protected]

Website: SurveyLifeCE.Com

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.